FAQs
Frequently Asked Questions – Fiesta Snacks
Last updated: August 2025
We’ve compiled answers to our most common questions to help you shop with confidence.
🛒 Ordering
Q: How do I place an order?
A: Browse our collections, add your favorite snacks to your cart, and proceed to checkout. You can pay securely with credit/debit cards, PayPal, Apple Pay, Google Pay, and more.
Q: Can I change or cancel my order?
A: Orders can be changed or canceled within 2 hours of purchase. Contact us immediately at admin@fiesta-snacks.com with your order number.
📦 Shipping & Delivery
Q: How long does shipping take?
A: Standard shipping takes 3–5 business days after processing. Expedited and overnight options are also available at checkout.
Q: Do you ship outside the USA?
A: Currently, we ship only within the United States, including Alaska, Hawaii, and Puerto Rico.
Q: How much is shipping?
A: Shipping costs are calculated at checkout based on your order’s weight and location. Orders over $30 qualify for free standard shipping (U.S. only).
💰 Payments
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, Discover, PayPal, Venmo, Apple Pay, and Google Pay.
🔄 Returns & Refunds
Q: What is your returns policy?
A: Due to the perishable nature of our products, we cannot accept opened returns. However, we will replace or refund items that are damaged, defective, or incorrect.
Q: How do I request a refund?
A: Email admin@fiesta-snacks.com within 7 days of receiving your order, including your order number, photos of the item, and a description of the issue.
📍 Local Pickup & Wholesale
Q: Do you offer local pickup?
A: Yes, local pickup is available by appointment in Orlando, FL.
Q: Do you sell wholesale?
A: Yes! We offer wholesale pricing for retailers. Contact us for details and a product catalog.
Fiesta Snacks – Where Every Snack is a Fiesta!