Returns & Refunds Policy – Fiesta Snacks

Last updated: August 2025

At Fiesta Snacks, your satisfaction is our priority. We take pride in delivering fresh, high-quality snacks, and we want you to enjoy every bite. If there’s an issue with your order, our Returns & Refunds policy is here to help.

---

🛍 Return Eligibility

Because our products are perishable food items, we cannot accept returns once the package has been opened. However, we will gladly replace or refund your purchase if:

• You received the wrong product
• Your order arrived damaged or defective
• Your package did not arrive

---

📅 Timeframe for Requests

• Please contact us within 7 days of receiving your order to report any issues.
• Include your order number and clear photos of the product and packaging (if applicable).

---

💲 Refund Process

• Approved refunds will be processed back to your original payment method within 5–7 business days.
• Depending on your bank or payment provider, it may take additional time for funds to appear in your account.

---

📦 Replacements

If a replacement is requested and approved, we will ship it at no additional cost within 1–2 business days.

---

🚫 Non-Refundable Situations

We cannot offer refunds or replacements for:

• Products returned without prior approval
• Items damaged due to customer mishandling or improper storage
• Orders reported more than 7 days after delivery

---

📧 How to Request a Return or Refund

To start a claim, email us at:
📩 admin@fiesta-snacks.com
Please include:

• Order number
• Photos of the item and packaging
• A brief description of the issue

---

Fiesta Snacks – Where Every Snack is a Fiesta!